Accuracy matters more than protecting appearances.
ReaThis publishes technology reviews, comparisons, rankings, guides, and analysis for CPAs, accountants, tax professionals, and accounting firms. We aim to make our coverage accurate, useful, clearly sourced, and supported by the strongest evidence reasonably available.
Even careful research can contain mistakes. Technology also changes quickly. Prices change, features are added or removed, companies change ownership, products are discontinued, security practices evolve, and new evidence can challenge an earlier conclusion.
When credible evidence shows that an article contains a meaningful error, misleading statement, material omission, or outdated conclusion, we review the information and make the appropriate correction or update.
We do not knowingly leave inaccurate information published simply because changing it is inconvenient or because it affects a conclusion we previously reached.
Our Commitment to Accuracy
Before publication, we aim to verify important claims using sources appropriate to the subject. Depending on the article, these may include official product documentation, technical specifications, pricing information, security and privacy documentation, government or regulatory sources, research, public company statements, credible independent reporting, archived information, customer feedback, and direct responses from companies.
We distinguish between what a company claims, what the available evidence establishes, and our editorial analysis.
A vendor statement can establish what a company says about its product or what it officially supports. It does not automatically establish independent proof of performance, reliability, security, customer experience, or superiority over competitors.
Our broader research and scoring standards are explained in How We Evaluate.
What Qualifies for a Correction?
We generally make a correction when published information was factually wrong and the error could affect a reader’s understanding or decision.
Examples include:
- Incorrect pricing or product information
- Inaccurate features or specifications
- Wrong company or product details
- Misleading comparisons
- Incorrect security or privacy claims
- Incorrect quotations or statistics
- Rankings based on inaccurate information
- Material omissions that change the meaning of an article
- Claims presented with more certainty than the evidence supports
Minor spelling, grammar, punctuation, formatting, or broken-link fixes normally do not require a correction notice when they do not change the meaning of the article.
Corrections, Clarifications, and Updates
Corrections address information that was factually wrong when we published it.
Clarifications address information that may not be strictly false but was incomplete, ambiguous, or insufficiently qualified and could reasonably mislead readers.
Updates address information that was accurate when published but has subsequently changed. Examples include pricing, features, product availability, ownership, support, security information, privacy terms, or other developments that affect the article.
When a meaningful change affects a review, we may update its score, ranking, recommendation, or conclusion.
How We Display Corrections
The visibility of a correction depends on its significance.
Minor errors may be corrected directly. When an error materially affects an article, we aim to provide a visible correction or editor’s note explaining what changed and, when relevant, whether the change affected a score, ranking, recommendation, or conclusion.
We do not silently change a significant conclusion when doing so would leave returning readers unaware that an important error was corrected.
Scores, Rankings, and Recommendations Can Change
A review or ranking is not permanent.
We may reconsider a score, ranking, or recommendation when meaningful new information becomes available or when a product or provider changes. This can include:
- Significant pricing changes
- Major feature additions or removals
- Changes in performance or reliability
- New security or privacy information
- Changes to customer support
- Ownership or product-strategy changes
- New evidence that challenges an earlier conclusion
- The emergence of a stronger alternative
- Previously unavailable information becoming verifiable
We follow the evidence. A company should not remain highly ranked simply because an older version of an article placed it there, but it should not lose its position simply because a competitor makes an unsupported claim.
How to Report an Error
Readers, companies, accounting professionals, technology specialists, and researchers can report potential errors.
A useful correction request should include:
- The article URL
- The specific statement being challenged
- An explanation of the problem
- Supporting evidence or source material
- The correct information, when known
- Your relationship to the subject, when relevant
Send correction requests to editorial@reathis.com or through the ReaThis Contact page.
We may consider anonymous submissions, but verifiable evidence makes it easier to investigate a claim.
How We Review Correction Requests
We evaluate correction requests based on the evidence, not on who submits them.
Depending on the issue, we may recheck the original source, review current documentation, compare archived pages, examine technical specifications, check release notes, review additional primary sources, contact the company involved, or repeat relevant research or testing when possible.
A company, advertiser, vendor, or business partner does not control the outcome of a correction request.
Disagreement with a review does not automatically mean the review contains an error. We distinguish between factual accuracy and editorial judgment.
If the evidence supports our original conclusion, we may leave the article unchanged while adding relevant context where appropriate.
Company Responses
Companies covered by ReaThis are welcome to provide corrections, updated documentation, technical clarification, or evidence that information has changed.
We will review credible evidence on its merits.
We will not change an article simply because a company dislikes its conclusion, wants a higher score, requests a better ranking, or objects to legitimate criticism.
Commercial pressure does not determine whether ReaThis corrects or removes information.
Retractions
A retraction is reserved for serious situations in which an article’s central reporting, evidence, methodology, or conclusions can no longer be trusted and ordinary corrections cannot reasonably repair the work.
Examples may include fabricated evidence, plagiarism, fundamentally unreliable sourcing, manipulated testing, serious undisclosed conflicts, or major factual failures throughout an article.
When we retract an article, we aim to explain why it can no longer be relied upon, subject to legitimate legal, privacy, or safety considerations.
Our Standard
ReaThis cannot guarantee that every article will remain accurate forever. Technology and the evidence surrounding it continue to change.
What we can commit to is a responsible process.
When we are wrong, we correct the record. When technology changes, we update our coverage. When new evidence changes a conclusion, we reconsider it. When the evidence remains uncertain, we make that uncertainty clear.
Our responsibility is to the reader, not to protecting an old conclusion.